Privacy Policy

Nikat Solutions Private Limited (“we”, “us”, or “our”) operates SeoNexus, accessible at seonexus.ai and app.seonexus.ai.

This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you visit our websites and use our service. By using SeoNexus, you agree to the collection and use of information as described in this policy.

We are committed to protecting your privacy and handling your data with transparency and care. If you have any questions about this policy, please contact us at [email protected].

We collect several types of information to provide and improve our service:

We use the information we collect for the following purposes:

• Provide, operate, and maintain the SeoNexus platform and its features.
• Process transactions and manage your subscription and billing.
• Send service notifications, security alerts, and account-related communications.
• Respond to your support requests and provide customer assistance.
• Analyse usage patterns to improve features, performance, and user experience.
• Detect, investigate, and prevent fraudulent activity and security incidents.
• Comply with applicable legal obligations and enforce our Terms of Service.

We do not use your data for advertising purposes or to build marketing profiles for third parties.

SeoNexus allows you to connect third-party Google services to enhance the platform's functionality. We handle this data with care:

• We access Google Search Console, Google Business Profile, and Google Ads data only with your explicit consent through the OAuth 2.0 authorisation flow.
• We only request and access the minimum data permissions necessary to deliver the specific features you choose to use.
• Integration data is used exclusively to provide you with insights and reports within your SeoNexus account.
• You can disconnect any integration at any time through your account settings. Disconnecting revokes our access to that service's data.
• We do not share your integration data with third parties except as required to operate the service (e.g., secure cloud hosting).

We do not sell your personal data. We may share your information in limited circumstances:

• Service providers: We work with trusted third-party vendors for hosting, payment processing, email delivery, and analytics who process data on our behalf under strict confidentiality obligations.
• Legal requirements: We may disclose your information if required to do so by law, regulation, court order, or government authority.
• Business transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction. We will notify you before your data becomes subject to a different privacy policy.
• With your consent: We may share your information for any other purpose with your explicit consent.

We implement industry-standard security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction:

• Encryption of data in transit using TLS/HTTPS across all platform endpoints.
• Secure handling of billing information through PCI-compliant third-party payment processors — we do not store raw card details on our servers.
• Regular security assessments and vulnerability monitoring.
• Access controls ensuring that only authorised personnel can access user data.
• Multi-factor authentication options for account protection.

While we take these measures seriously, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we commit to responding promptly to any incidents and notifying affected users as required by law.

We retain your personal information for as long as necessary to provide the service and comply with our legal obligations:

• Account data (profile, settings, tracked keywords and domains) is retained for as long as your account remains active.
• Usage and analytics data is retained for up to 24 months to support trend analysis and service improvement.
• When you delete your account, your personal data will be purged from our production systems within 30 days.
• Backup copies of data may persist for up to 90 days following deletion, after which they are permanently removed.
• Billing records may be retained for longer periods as required by applicable financial or tax regulations.

You have the following rights with respect to your personal data:

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within a reasonable timeframe.

SeoNexus uses cookies and similar tracking technologies to operate and improve the service. We use the following categories of cookies:

You can control or disable cookies through your browser settings. Disabling essential cookies may prevent certain parts of the platform from functioning correctly.

Nikat Solutions Private Limited is based in Hyderabad, India. Your information may be processed and stored in India and, in connection with our cloud infrastructure and third-party service providers, in the United States or other countries.

Where we transfer data internationally, we take steps to ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable data protection laws. By using SeoNexus, you consent to the transfer of your information to these countries.

SeoNexus is not intended for use by individuals under the age of 18. We do not knowingly collect personal data from minors. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at [email protected] and we will promptly delete the data.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will:

• Send an email notification to the address associated with your account.
• Display a prominent notice on the SeoNexus website or within the application.

Your continued use of SeoNexus after the effective date of the revised policy constitutes your acceptance of the changes. We encourage you to review this page periodically.

For any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data, please contact our data protection team:

We are committed to working with you to achieve a fair resolution of any concern or complaint about privacy.